Shop-shipping
Shipping policy
Various shipping options are shown at checkout.
Some items such as shirts are limited in stocks and are available on an order basis. If AFC Liverpool are out of stock of any item you will be informed within 24 hours and given an estimate of when your order will be shipped.
Legal compliance
Returns and refunds policy is in accordance with the EU Distance Selling Directive which came into force in October 2000 and is part of UK law under the Consumer Protection (Distance Selling) Regulations 2000. This law applies to all transactions within the UK where a consumer does not meet the vendor.
Refund policy
In accordance with the law, you have a 7 day cooling off period from the date of purchase in which you have the right to cancel your purchase and receive a full refund.
How to cancel within the 7 day cooling off period
Should you wish to cancel your purchase within the 7 days cooling off period, please email us at merchandise@afcliverpool.org.uk or write to us at
AFC Liverpool
The Initiative Factory
29 Hope Street
Liverpool
L1 9BQ
Please tell us your name and address together with WorldID transaction number.
For any telephone queries, please call 07531467026
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